Wired4autism

SAFEGUARDING POLICY

WIRED 4 AUTISM: SAFEGUARDING CHILDREN & ADULTS POLICY

This policy was written and adopted on 14th April 2021

This policy was reviewed 14th April 2022

PROCESS

· Wired4autism promotes the welfare, health, safety and guidance of every child and adult accessing our services. Currently, the company practices as a sole trader and the proprietor, David Crisp has sole responsibility for ensuring that he adheres to this Safeguarding Policy. The policy and procedures will be consistent with Local Safeguarding Children Board guidance, Safeguarding Children in Education, September 2004, Every Child Matters, Change for Children 2004, and the Care Act 2014.

AIM

The aim of this policy is:

· To promote the safeguarding of children and vulnerable adults and encourage the prevention of all forms of abuse through our working practice.

· To create supportive environments in which supports all children , young people and vulnerable adults to stay safe and free from abuse or neglect.

PROCEDURES FOR ENSURING OUR CUSTOMERS, CHILDREN & VULNERABLE ADULTS STAY SAFE

· Sole proprietor responsible as Safeguarding Trainer to ensure continuous professional development and undertaking his own training in Safeguarding Children and Adults. Training must be refreshed annually to ensure competency and compliance with current and future Safeguarding legislation, in line with “Safeguarding Children 2004’” and “The Care Act 2014.” Certificates kept safe and secure.

· Sole proprietor is responsible for knowing who the designated Safeguarding Officer is, whenever he visits a school, college or care provider.

· When delivering training, speaking or providing advocacy or support services, sole proprietor must report all cases of abuse or suspected abuse immediately to the designated officer, or contact the appropriate local authority Safeguarding Team.

· Effective established working relationships to be maintained, and further links with other agencies developed and promoted to ensure good channels of communication.
· Good record keeping systems are in place and a systematic means of monitoring children known or thought to be at risk of harm is used
· Our Policy and Procedures will be reviewed and updated annually

RESPONSIBILITIES

The sole proprietor of Wired4autism will be responsible for:

· Advising and supporting partners in keeping written records of concerns about a child even if there is no need to make immediate referral (Significant Harm Policy). It is the responsibility of linked partners to ensure that their line manager and local Safeguarding Teams are kept up to date with specific safeguarding concerns.

CONFIDENTIALITY

· We recognise that all matters relating to safeguarding are confidential and shared on a need to know basis

· All linked partners and agencies must be aware that they have a professional responsibility to share information with other agencies in order to safeguard children and vulnerable adults.

· All records must be kept confidentially and securely and separate from other records.

· All partners must be aware that they cannot promise confidentiality to a suspected victim of abuse or neglect.

SUPPORTING OTHERS

· All linked partners will be supported, by providing an opportunity to talk through any anxieties or concerns regarding safeguarding their own caseload, with their line manager and will be guided to seek further support if needed.

· All linked partners will be supported to access clinical supervision from an independent supervisor

ALLEGATIONS AGAINST COMPANY OR PARTNER AGENCY

· There may be an occasion when an allegation is made against Wired4autism. In this situation, decisions for action will be made by the venue that has been attended or directly through the local authority Safeguarding Children or Adults Board.

· If such an allegation is made, the member of staff receiving the allegation will immediately inform the Head of School or designated Manager.

WHISTLEBLOWING

· As a sole provider, there is no requirement to provide a Whistleblowing Policy at this stage. However, this will be kept under review. That said, any allegations made against linked partners or other agencies will be reported immediately to local safeguarding teams.

Completed by: D P Crisp

David Crisp, Sole Proprietor, Wired4autism

Date: 14th April 2022

Review due: April 2023

PRIVACY POLICY

SAFEGUARDING POLICY

WIRED 4 AUTISM PRIVACY POLICY

This policy was written and adopted on 14th April 2021

This policy was reviewed on 14th April 2022

PROCESS

AIM

The aim of this policy is to demonstrate how Wired4autism collects and processes data solely for legitimate business for the purposes of the General Data Protection Regulations (GDPR).

LEGITIMATE PURPOSES:

In order to carry out its legitimate business, and for the purposes of GDPR, Wired4autism will, from time to time, collect data which includes personal data. Our legal basis for processing this personal data is for legitimate interest, only, and will be kept safe and secure in a password-protected laptop, or in a securely locked cabinet, to which the sole proprietor is the sole keyholder. Such information will only be kept as long as is legally necessary in order for the Company to carry out its legal business, including financial records relating to clients. The personal data we will collect includes:

• Name of businesses or named individuals in which the Company engages in business or communication with

• Address (if known);

• Phone number;

• Email address;

This is to allow us to contact you, the client, with regard to current services , or for future services we believe relevant to the business. Your details will be stored securely in a password protected laptop and/or as a physical document, retained in compliance with GDPR principle five. We will retain this information only as long as is necessary to the client’s needs or at the clients request to have their data removed. The data collected is your personal data, in line with GDPR you have the right, subject to lawful data requirements: • To see what data we have about you; • to confirm that your personal data is being processed and access that personal data; • to rectify personal data if it is inaccurate or incomplete and to restrict processing until rectified; • to ask us to delete or correct your data; • to be provided with your personal data in machine readable format; • to ask us to stop using your data; • to lodge a complaint with the independent Information Commissioner (ICO) if you think we are not handling your data fairly or in accordance with the law. You can contact the ICO at https://ico.org.uk/ or telephone 0303 123 1113. You may opt-out of receiving direct marketing by contacting us directly through our website https://wired4autism.co.uk ‘ or by emailing the sole proprietor at davidcrisp431@btinternet.com , or by telephone 07572 433801 All correspondence will be kept confidential, except any needed for accounting purposes or where there are potential safeguarding concerns in line with the “Safeguarding Children Act 2004” and the “Care Act 2014.”

• Good record keeping systems are in place in accordance with GDPR regulations. • From time to time, the business may refer a client to a third party In order to assess client need and signpost to the correct services. In these circumstances, all shared information will be provided to a recognised service provider and will only be shared with the full permission of the client in accordance with GDPR. • As a nature of the business, clients seeking a service may disclose personal information about themselves or a person requiring care or support in order to obtain the most appropriate service. All information received will be in the strictest confidence in accordance with the Caldicott Principles of Care and GDPR regulations. • This policy will be reviewed and updated annually, as part of the proprietors commitment to personal professional development , and to keep up to date with legislative and best practice procedures. RESPONSIBILITIES The sole proprietor of Wired4autism will be responsible for: • Advising and supporting clients in order to provide the highest standard of service. • Ensuring accuracy and security of personal records in accordance with GDPR and the Caldicott Principles of Care • It is the responsibility of linked partners to ensure that they act within the GDPR and other statutory regulations. CONFIDENTIALITY • Wired4autism recognises that all personal information is confidential and only shared on a need to know basis, with full consent of the client; with the exception of Safeguarding Concerns (see our Safeguarding Policy for details). • All linked partners and agencies have their own professional responsibilities under their own policies and procedures, in accordance to GDPR. Wired4autism has no responsibility for the actions of any third party, but will always endeavour to ensure that the Company will only refer to recognised approved agencies. • Wired4autism will only share information without clients consent in order to safeguard children and vulnerable adults, and only after consulting with local authority safeguarding team. • All personal information, will be kept confidentially and securely and separate from other records. • All partners must be aware that they cannot promise confidentiality to a suspected victim of abuse or neglect. SUPPORTING OTHERS • All clients in distress will be supported to talk through any anxieties or concerns, in confidence, directly with Wired4autism , or with a recognised national or local body such as the National Autistic Society , and others; and will be guided to seek further support if needed. • All clients referred to a third party will receive a courtesy call to ensure that their needs are being met , and to offer any additional support that Wired4autism can provide.

Completed by: D P Crisp

David Crisp, Sole Proprietor, Wired4Autism Date: 14th April 2021

Reviewed 14th April 2022

COMPLAINTS POLICY

SAFEGUARDING POLICY

COMPLAINTS POLICY

WIRED 4 AUTISM: COMPLIMENTS, COMMENTS & COMPLAINTS POLICY

This policy was written and adopted on 14th April 2022

This policy to be reviewed 14th April 2023

POLICY STATEMENT

Wired 4 Autism aims to provide good quality services for everyone accessing our services. Your comments, compliments and complaints help the Company to improve the services it supplies.

COMPLIMENTS

If you have been satisfied with the service received, please provide your feedback, either verbally, or in writing. This information will be used to improve our services, and for the benefit of potential future customers.

COMMENTS

Any suggestions or ideas about how our services could be improved, would be most welcome, to evaluate our performance and provide continuous personal development.

COMPLAINTS

Should you have any reason to complain, please contact the Company at your earliest convenience, either in writing or verbally, stating the following:

· The date the incident(s) occurred

· The names of the people involved

· The aspect of the incident that you are unhappy about

· The nature of the complaint in general

Wired 4 Autism will acknowledge receipt of your complaint as soon as possible and then investigate the incident fully within 10 working days. If there is any reason to delay the investigation, you will be kept informed as to the reasons for the delay.

You will receive a formal reply to the outcome of the complaint within 20 working days.

If you are not satisfied with this response, the Proprietor will arrange to meet you personally, or virtually via video conference to endeavour to reach a satisfactory conclusion for all parties concerned.

Good record keeping systems are in place in order to effectively monitor best practice and continuous personal development.

RESPONSIBILITIES

The sole proprietor of Wired4autism will be responsible for:

· Adherence to this policy and ensuring best possible standards of customer service and satisfaction. When collaborating with other providers, it is the responsibility of these linked partners to ensure that their company procedures are followed according to their own policies and procedures.

· Prompt handling of customer comments, suggestions and complaints and responding swiftly and professionally

· Any Safeguarding allegations will be dealt with immediately, in accordance with the Company Safeguarding Policy

· As a sole provider, the Proprietor is solely responsible for handling of company complaints, and deal with these in house, unless circumstances dictate that third party intervention is required.

Completed by: D P Crisp

David Crisp, Sole Proprietor, Wired4autism

Date: 14th April 2022

Review due: April 2023

PROVIDING AUTISTIC-LED TRAINING & DEVELOPMENT PROGRAMMES

SAFEGUARDING POLICY

SAFEGUARDING POLICY

SAFEGUARDING POLICY

PRIVACY POLICY

SAFEGUARDING POLICY

SAFEGUARDING POLICY

COMPLAINTS POLICY

SAFEGUARDING POLICY

COMPLAINTS POLICY